Terms & Conditions

These Terms govern your relationship with the operator of the online gambling services offered via https://limitless-au.com under the brand "Limitless Casino" (Limitless Casino) and set out the conditions under which you may access and use the website, games, and related services. These Terms are effective as of 1 January 2026.

Definitions

For the purposes of these Terms, the following definitions apply:

• Operator: The offshore online gambling operator that owns and/or manages the Limitless Casino brand and provides the services accessible via https://limitless-au.com, licensed under a Gaming Curacao master licence framework through a sub-licence (exact sub-licence and corporate registration details subject to clarification).
• Website: The online platform available primarily at https://limitless-au.com, and any related or mirror domains operated by or on behalf of the Operator, including without limitation https://limitlesscasino.com, https://limitlesscasino-au.com and https://limitless-pokies.com.
• Services: All gambling and ancillary services offered on or through the Website, including but not limited to real-money and cryptocurrency casino games, pokies, table games, live dealer games (if available), bonuses, promotions, account facilities and customer support.
• User or Player: Any natural person who visits the Website and/or creates an account and/or participates in any of the Services, regardless of jurisdiction of residence.
• Account: A personal user account registered on the Website which allows a User to deposit funds or digital assets, place Bets, participate in games and request withdrawals.
• Bet or Wager: Any stake of real money or cryptocurrency placed by a Player on any game or outcome offered through the Services, including individual spins, hands, rounds or other gaming events.
• Bonus: Any form of incentive, including but not limited to deposit bonuses, free spins, cashback, loyalty rewards, promotional credits or similar benefits granted by the Operator subject to specific terms and wagering requirements.
• Bonus Funds: Non-withdrawable credits provided by the Operator to a Player under a promotion or Bonus offer, which may be converted into withdrawable funds only once all applicable conditions have been satisfied.
• Real-Money Balance: The portion of a Player's Account balance consisting of deposits and any winnings derived from such deposits that are not subject to active wagering requirements.
• Crypto Balance: Any balance of digital assets (e.g. BTC, LTC, ETH, BCH or other supported cryptocurrencies) held in a Player's Account for the purpose of using the Services.
• Wagering Requirements or Wager: The total amount that must be staked by a Player using eligible games before Bonus Funds or related winnings become withdrawable, expressed as a multiple of the Bonus amount and/or deposit.
• KYC (Know Your Customer): The identity verification process by which the Operator may request documents or information (such as identification, proof of address and proof of payment method ownership) to confirm the Player's identity and eligibility to use the Services.
• Game Rules: The specific rules, payouts, return-to-player (RTP) information, and procedures that apply to each game, as provided by the relevant software supplier (including RTG or others) and/or as displayed within the game interface.
• Self-Exclusion: A voluntary measure by which a Player requests to be restricted from accessing the Services, whether temporarily or permanently, as a responsible gambling tool.
• Prohibited Jurisdictions: Any countries or territories where online gambling with the Operator is not permitted by law or by the Operator's policies, whether or not explicitly listed on the Website.
• Dispute: Any complaint, claim or disagreement between the Player and the Operator arising out of or in connection with the use of the Services or these Terms.

Account Registration

Eligibility and Age Requirements

• Minimum age: You may only create an Account and use the Services if you are at least 18 years old and have reached the legal age for online gambling in your jurisdiction of residence, whichever is higher.
• Australian players: Limitless Casino (Limitless Casino) operates as an offshore, Curacao-licensed crypto casino and is not licensed or authorised by any Australian regulator or the Australian Communications and Media Authority (ACMA). By registering, you acknowledge that you are accessing an offshore service and that it may not comply with Australian regulatory requirements.
• Legal capacity: By opening an Account, you confirm that you have full legal capacity to enter into binding agreements and that you are acting on your own behalf and not for any third party.

Account Creation Process

1. Registration: To create an Account, you must complete the online registration form, providing a valid email address, creating a password and supplying any other information requested (such as name, date of birth and country of residence).
2. Email verification: The Operator may require you to verify your email address by clicking a confirmation link sent to the address you provide. Failure to complete verification may result in limited access or suspension of your Account.
3. KYC verification: Before your first withdrawal and at any time thereafter, the Operator may require you to complete KYC checks. This typically includes uploading or otherwise providing:
   • Government-issued photo identification (e.g. passport, national ID or driver licence);
   • Proof of residential address (e.g. utility bill or bank statement not older than 3 months);
   • Proof of ownership of any payment or crypto wallet methods used (e.g. screenshots, statements or wallet confirmations).
   KYC verification is generally processed within 1 - 2 hours during US Eastern business hours but may take longer in specific cases.
4. Single account rule: Each Player is permitted to hold only one Account with the Operator. Creating multiple Accounts (including under different emails, names or devices) is strictly prohibited and may result in closure of all related Accounts, cancellation of Bonuses and forfeiture of winnings.

User Obligations

• Accuracy of data: You must provide accurate, complete and up-to-date information at registration and keep it updated at all times. The Operator may request evidence of any information provided.
• Password and security: You are solely responsible for maintaining the confidentiality of your login details and for all activities conducted under your Account. You agree to:
  • Choose a strong, unique password;
  • Not share your credentials with any third party;
  • Immediately notify customer support at [email protected] if you suspect any unauthorised access or security breach.
• Use for lawful purposes: You may not use the Services for any unlawful activity, including but not limited to money laundering, fraud or financing of illegal activities. The Operator may report any suspicious activity to relevant authorities and suspend or close Accounts.
• Residence and jurisdiction: You are solely responsible for ensuring that your use of the Services is legal in your jurisdiction. The Operator provides offshore services and does not provide legal advice. If local law prohibits online gambling or the use of offshore services, you must not register or play.

Betting & Gameplay Rules

General Betting Rules

• Game rules prevail: Each game (including pokies, table games and any live dealer offerings) is subject to its own Game Rules as supplied by the software provider (e.g. RTG). In the event of any inconsistency between these Terms and specific Game Rules, the Game Rules will generally take precedence for the outcome of the relevant game.
• Minimum and maximum bets: Minimum and maximum Bet amounts are determined per game and per table as displayed in the game interface. You are responsible for checking these before placing a Bet.
• Bet confirmation: A Bet is considered placed and accepted when it is registered in the Operator's systems and appears in your game history or transaction log. Once accepted, Bets cannot usually be cancelled or modified.
• Currency and crypto: Where Services are provided in cryptocurrency, all Bets, winnings, losses, Bonuses and balances may be expressed in the relevant supported digital asset (e.g. BTC, LTC, ETH, BCH). Conversion to fiat or another cryptocurrency, if offered, will be governed by the exchange rate or rules applicable at the time of the transaction.

Cancellation and Invalid Bets

• Operator right to void: The Operator reserves the right, at its sole discretion, to void or cancel any Bet and/or withhold any payout where:
  • A Bet or game outcome was affected by a technical or software error, malfunction, interruption, misconfiguration or bug (including obvious display errors of odds or results);
  • There is evidence or reasonable suspicion of fraud, collusion, exploitation of bugs or unfair advantage (for example, use of bots, scripts or manipulation of game clients);
  • The Bet was accepted in error or in clear contradiction with posted Game Rules or these Terms.
• Refund of stakes: In the event of a void Bet due to technical failure, error or system malfunction not attributable to your misconduct, the usual remedy shall be a refund of the stake or restoration of the Account balance to its state prior to the faulty game round. The Operator is not obliged to pay any additional compensation.

Live Casino and Chat Conduct

• Respectful behaviour: When using any live casino, chat or messaging functions, you must:
  • Refrain from insults, threats, harassment, hate speech, discriminatory comments or any abusive language;
  • Not engage in spam, advertising or promotion of other websites or services;
  • Not disclose personal or sensitive information of yourself or others.
• Prohibition of fraud and collusion: You may not:
  • Collude with other players or third parties to gain an unfair advantage;
  • Use unauthorised software, bots, VPNs (where restricted), scripts or automation tools to manipulate games;
  • Exploit obvious bugs, glitches or lag in live games.
  The Operator may monitor gameplay and communications to detect such activities.
• Sanctions: Breach of conduct rules may result in warnings, muting or blocking chat, temporary suspension or permanent closure of your Account, voiding of Bets, forfeiture of Bonuses and, where applicable, reporting to authorities.

Bonus Terms

Bonus Activation

• Promotional conditions: Each Bonus or promotion offered on the Website is subject to specific terms displayed in the relevant offer, including eligibility criteria, minimum deposit requirements, maximum Bonus amounts and game restrictions.
• Bonus codes: Some offers require the use of a Bonus code entered at the time of deposit or in the cashier. Failure to use the correct code may result in non-allocation of the Bonus, and the Operator is under no obligation to retrospectively credit it.
• One per person: Unless expressly stated otherwise, Bonuses are limited to one per person, household, IP address, device, payment method and shared environment (e.g. internet café, workplace, dormitory).

Wagering Requirements and Timeframes

• Wagering obligations: Bonuses and any winnings derived from them are subject to Wagering Requirements, usually expressed as a multiple of the Bonus amount and/or deposit (for example, 40x Bonus or 30x deposit + Bonus). The precise Wagering Requirements will be detailed in each promotion.
• Game contribution: Not all games contribute equally to Wagering Requirements. Typically:
  • Most pokies/slots contribute 100%;
  • Table games, video poker, live dealer games and specialty games may contribute a reduced percentage (e.g. 5 - 20%) or be excluded altogether;
  • Any excluded games played while wagering a Bonus do not count towards Wagering Requirements.
  The Operator reserves the right to change contribution rates at any time and to list ineligible games within the Bonus terms.
• Time limits: Bonuses must be wagered within the timeframe specified in the promotion (for example, within 7 - 30 days from crediting). If Wagering Requirements are not met within the specified timeframe, Bonus Funds and any linked winnings may be removed from your Account.

Prohibited Actions During Bonus Play

• Irregular play: The following (non-exhaustive) activities may be treated as Bonus abuse or irregular play:
  • Placing single Bets of a size that exceeds the maximum permitted Bet while wagering a Bonus;
  • Using Bonus Funds to progress through game stages or bonus features and then completing the final stages with Real-Money Balance after Wagering Requirements are met;
  • Delaying game rounds or features (including free spins and bonus rounds) to a later time after Wagering Requirements have been completed;
  • Using multiple Accounts or colluding with others to redeem the same Bonus multiple times.
• Consequences of abuse: If the Operator reasonably suspects Bonus abuse or breach of these Bonus Terms, it may:
  • Cancel the Bonus and associated winnings;
  • Adjust balances and void Bets linked to abuse;
  • Close or suspend the Account(s) involved.

Combining Promotions

• No stacking unless allowed: Unless specifically permitted in the promotional details, only one active Bonus or promotion may be in play at any given time. Attempting to "stack" multiple Bonuses on the same deposit or during the same wagering period is not allowed.
• Priority of Bonuses: If multiple promotions are available, you may be required to choose one. By accepting one Bonus, you may forfeit eligibility for another promotion on the same deposit.
• Changes and withdrawal: The Operator may amend, suspend or withdraw any Bonus offer or promotion at any time, including for individual Players, subject to honouring any rights already vested or as required by applicable law.

Payments & Withdrawals

Deposits

• Payment methods: The Website primarily supports cryptocurrency payments (including but not limited to BTC, LTC, ETH and BCH). Additional methods such as e-wallets, cards or alternative payment solutions may be offered depending on your location and the Operator's policies.
• Third-party processors: Some transactions may be processed by third-party payment service providers. By making a deposit, you authorise the Operator and its processors to handle your payments in accordance with their respective terms.
• Deposit limits and fees: Minimum and maximum deposit amounts, as well as any applicable fees, are displayed in the cashier section. The Operator does not guarantee that any third-party fees (e.g. network fees, bank charges) will be reimbursed.
• Availability of funds: Deposits are generally credited after a sufficient number of confirmations on the relevant blockchain or after approval from the payment processor. Timeframes may vary and are outside the Operator's full control.

Withdrawals

• Eligibility: You may request a withdrawal of your available Real-Money or Crypto Balance that is not subject to active Wagering Requirements and that meets the minimum withdrawal threshold as specified in the cashier.
• KYC requirement: Before processing your first withdrawal, and at any time thereafter, the Operator may require you to complete KYC verification. Failure to provide satisfactory documentation may result in delay, limitation or cancellation of withdrawal requests.
• Withdrawal methods: Withdrawals are normally processed to the same method or crypto address used for deposits, where possible. The Operator may restrict withdrawals to certain methods for security or regulatory reasons.
• Processing times: The Operator aims to review and process withdrawals promptly, typically within 1 - 2 hours during US Eastern business hours after all KYC and internal checks have been satisfactorily completed. However, longer processing times may occur due to additional verification, payment processor delays or other circumstances.
• Limits and fees: Maximum withdrawal amounts per transaction, day, week or month, and any applicable fees, are set out in the cashier or on the Website. The Operator may adjust limits at its discretion, subject to prior commitments.

Refunds, Chargebacks and Reversal of Transactions

• No routine refunds: Deposits made to your Account are not normally subject to refund once used for gameplay. Exceptional refunds are at the Operator's sole discretion and may be conditioned on full KYC checks and investigation of Account activity.
• Chargebacks: If you dispute or reverse a transaction (e.g. through your bank, card issuer or payment provider), the Operator may:
  • Immediately suspend or close your Account;
  • Void any Bets and winnings associated with the disputed funds;
  • Recover any amounts owed by offsetting against your Account balance or by other lawful means.
• Technical refunds: In cases where Bets or game rounds are voided due to technical errors or malfunctions not caused by your breach, the Operator will generally:
  • Return the stake to your Account balance; or
  • Restore your balance to its status immediately prior to the erroneous transaction.
  No further compensation will normally be payable.

Limitation of Liability

Operator's Obligations

• Fairness and integrity: The Operator endeavours to ensure that games operate in a fair and transparent manner in accordance with industry standards and the requirements of its Curacao licence. Game outcomes are determined by random number generator (RNG) technology or live game mechanisms as appropriate.
• Accuracy of results: The results recorded by the Operator's servers and/or by the relevant game software are deemed final and binding. In the event of an apparent discrepancy between the result displayed on your device and the result recorded by the Operator's systems, the latter will prevail.

Exclusions of Liability

• Technical failures and interruptions: To the fullest extent permitted by applicable law, the Operator is not liable for:
  • Any loss, damage or inconvenience caused by interruptions, delays, failures or errors in communications networks, internet providers, blockchain networks, hardware, software or devices;
  • Incompatibility of your device, system or connection with the Website or games;
  • Viruses, distributed denial-of-service attacks or other technologically harmful material that may affect your equipment due to your use of the Services.
• Indirect or consequential damages: The Operator shall not be liable for any indirect, incidental, special, punitive or consequential damages, loss of profits, loss of data, business interruption or loss of opportunity arising out of or in connection with your use of the Services, even if it has been advised of the possibility of such damages.
• Regulatory and tax compliance: As an offshore operator, the Operator does not guarantee that the Services comply with the specific regulatory requirements of your jurisdiction (including Australia). You are solely responsible for complying with local laws and for reporting and paying any taxes or levies arising from your winnings.

Maximum Compensation

• Liability cap: Without prejudice to the above exclusions, and to the extent permitted by applicable law, the Operator's total aggregate liability to you for any claim arising out of or in connection with the Services or these Terms (whether in contract, tort, negligence or otherwise) shall not exceed:
  • The amount of the Bet or game round directly related to the event giving rise to the claim; or
  • If the claim does not relate to a specific Bet, the total amount of deposits made by you into your Account during the three (3) months preceding the event giving rise to the claim;
  whichever is lower.

Intellectual Property Rights

• Ownership: All content on the Website, including but not limited to text, graphics, logos, icons, images, audio clips, video, software, game titles, trademarks and trade dress, is owned by the Operator, its affiliates, licensors or software suppliers (including RTG and others) and is protected by copyright, trademark and other intellectual property laws.
• Limited licence: You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Website and the Services for your personal, non-commercial entertainment purposes only, strictly in accordance with these Terms.
• Prohibited uses: You may not, without the prior written consent of the Operator or the relevant rights holder:
  • Copy, reproduce, modify, adapt, translate, distribute, transmit, display, perform, publish or create derivative works from any part of the Website or its content;
  • Reverse engineer, decompile, disassemble or attempt to derive the source code of any software, games or systems used in connection with the Services, except where expressly permitted by applicable law;
  • Use any automated tools (including bots, crawlers or scrapers) to access, collect or index data from the Website.
• Trademarks: "Limitless Casino", "Limitless Casino" and any associated logos or marks used on https://limitless-au.com are trademarks or trade names of the Operator or its group and may not be used without prior written authorisation.

Privacy & Data Protection

• Privacy policy: The collection, use, storage and sharing of your personal information by the Operator are governed by the Website's Privacy Policy, as amended from time to time. By using the Services, you acknowledge that you have read, understood and agree to the Privacy Policy.
• Data processing: The Operator will process your personal data for purposes including account administration, KYC verification, execution of payments, prevention of fraud and money laundering, responsible gambling measures and compliance with its Curacao licensing framework and any other applicable legal obligations.
• Third parties and cross-border transfers: Your data may be transferred to and processed in jurisdictions outside your country of residence (including Curacao and other locations) where data protection standards may differ. The Operator will take reasonable steps to protect your data in accordance with its Privacy Policy.

Changes to Terms

• Right to amend: The Operator may, at its discretion, modify, update or replace these Terms at any time, including to reflect changes in law, regulatory requirements, licensing conditions, technical developments or business practices.
• Notification of changes: Where material changes are made, the Operator will use reasonable efforts to notify you in advance or promptly after implementation, for example by:
  • Posting an updated version of the Terms on the Website;
  • Displaying a site banner, pop-up or notice upon login; and/or
  • Sending an email to the address registered to your Account.
• Acceptance of revised Terms: Continued use of the Website or Services after the effective date of the updated Terms constitutes your acceptance of the revised Terms. If you do not agree with any change, you must immediately stop using the Services and may request closure of your Account.

Termination & Suspension

Termination by the Player

• Account closure: You may request closure of your Account at any time by contacting customer support at [email protected] or via live chat on the Website. The Operator may require identity verification before effecting closure.
• Self-exclusion: If you wish to self-exclude for responsible gambling reasons, you should clearly indicate this in your request. Additional measures and timeframes may apply as described in the Responsible Gaming page of the original domain (https://limitlesscasino.com/responsible-gaming) or localised equivalent.

Suspension and Termination by the Operator

• Grounds for suspension or closure: The Operator may suspend or permanently close your Account, and/or restrict your access to all or part of the Services, where it reasonably believes that:
  • You have breached these Terms, Bonus Terms or Game Rules;
  • You have provided false or misleading information or failed to complete KYC checks;
  • You are involved in fraud, money laundering, collusion, Bonus abuse or other prohibited conduct;
  • Your use of the Services violates applicable laws or the Operator's licensing or risk policies;
  • Your Account is inactive for a prolonged period or is otherwise considered high risk.
• Consequences: In case of suspension or closure:
  • The Operator may withhold or cancel Bonuses and winnings associated with any breach or prohibited conduct;
  • Where closure is not related to wrongdoing, your remaining Real-Money or Crypto Balance (not subject to dispute) will normally be paid to you, subject to applicable KYC and withdrawal rules;
  • Where closure results from serious breach or unlawful activity, the Operator may freeze funds pending investigation and/or the instructions of competent authorities.
• Notice: The Operator will, where reasonably practicable and not restricted by law or security considerations, provide notice to you of the reasons for suspension or closure via email or in-account message.

Governing Law & Jurisdiction

• Applicable law: These Terms, your use of the Website and all contractual and non-contractual obligations arising therefrom are governed by the laws of Curacao, without prejudice to any mandatory consumer protection rules of your country of residence that may apply.
• Offshore nature of Services: For Australian Players, you acknowledge that the Services are provided by an offshore operator not licensed in Australia and that Australian regulators (including ACMA) may not have jurisdiction or enforcement power over the Operator. Any disputes will primarily be governed by Curacao law and resolved as set out below.
• Dispute resolution:
  • Internal complaint: If you have a complaint or Dispute, you should first contact customer support at [email protected] or via live chat, providing full details and evidence. The Operator will investigate and endeavour to resolve the matter.
  • External escalation: As a Curacao-licensed operator, external dispute resolution options may be limited. Where available under the relevant Curacao licensing framework (Gaming Curacao master licence), you may be able to escalate unresolved disputes to the appointed authority or regulator according to procedures published on their website. You acknowledge that remedies may be more limited than under some other licensing regimes.
  • Court jurisdiction: Subject to any mandatory local consumer rights, any unresolved Dispute shall be submitted to the exclusive jurisdiction of the competent courts of Curacao.

Contact Information

• Customer support:
  • Email: [email protected] (general and support enquiries, including self-exclusion requests);
  • Live chat: 24/7 live chat support available on the Website (access via the on-site chat widget);
  • Official Website: https://limitless-au.com.
• Original and mirror domains:
  • Original domain: https://limitlesscasino.com (including legal terms and responsible gaming resources);
  • Australian-facing mirror domains (subject to change due to blocking or technical reasons), including:
    • https://limitlesscasino-au.com
    • https://limitless-pokies.com
• Legal and mailing address:
  • The precise registered office and mailing address of the operating company (currently associated with Anden Online N.V. or a related Curacao entity) are subject to clarification and may be updated on the Website. At the time of these Terms' effective date, no specific postal address is provided for routine Player correspondence; communication should be via email or live chat.

Regional Compliance Note (Australia): Limitless Casino (Limitless Casino) on https://limitless-au.com operates as an offshore, Curacao-licensed online gambling service focusing on cryptocurrency. It does not hold an Australian gambling licence and is not authorised by ACMA or any Australian state or territory regulator. By using the Services, Australian Players acknowledge this status and accept that local regulatory protections, complaint mechanisms and enforcement options may be limited compared with domestically licensed operators. You remain responsible for ensuring that accessing and using the Services is lawful in your specific circumstances.